Frequently Asked Questions

HAVE A QUESTION?

Message us on our contact page, or send an email to info@paulandradeusa.com. We will sure to get back to you within 24 hours.

WHEN WILL YOU OFFER MORE PRODUCTS?

We are always designing, testing and developing new products. Our mission is to provide the highest quality products to our customers. If there is something you are looking for, please feel free to message us and let us know!

SHIPPING POLICY

ALL MASKS ARE IN STOCK AND MOSTLY SHIP SAME DAY. IF MASK DOES NOT SHIP DAY YOU ORDERED, IT WILL BE SHIPPED THE NEXT DAY. Check the tracking details on your order for additional information.

DO YOU SHIP INTERNATIONALLY?

Yes we do! We currently ship to over 242 countries around the world. We offer a wide variety of discounted international shipping options that are calculated at the time of checkout. All applicable duties to ship to your country are your responsibility and handled by the shipping carrier you select.

PRESS INQUIRIES?

We would love to talk! Please send us a message here or email info@paulandradeusa.com

WHAT'S THE RETURN POLICY?

We want you to love your merchandise. We do not accept returns on any masks due to the sensitivity of the product. We would like your feedback.